Company File Not Found QuickBooks Error [RESOLVED]




Intuit has greatly upgraded QuickBooks features with its 2020 update, but stills there are lot of errors and bugs which users have to face. We will talk about one such error & its solutions.

While opening the company file from the No Company Open window, you may receive an error message “QuickBooks Can’t Find your Company File”.

So, here we will discuss the solution to the company file not found QuickBooks error. Meanwhile, you can also dial our toll-free number +1-855-441-4417 to get direct help from our technical support team.

Solutions to Resolve Company File Not Found QuickBooks Error 

If you see “The company file you selected could not be found”. Follow these steps:

  • Select the ‘Open or Restore Company’ option from the ‘File menu to view this file in another directory or you can also directly go to the Windows ‘Start Menu’ and search for your company file on your computer.

Don’t worry, this is usually because your company’s file has been renamed or renamed. This can also happen if your computer is disconnected from the path where the QuickBooks file is located or if your QuickBooks file has been removed from your computer. To fix this, choose how you access your company’s file, then follow the steps.

If you want to access your QuickBooks file that is saved locally on the same computer

Solution 1: Search for all company files

For this first, you need to go to your server computer and make a wildcard search for all company files by inserting one of the following extensions in the search bar.

Note: Make sure to enter the asterisk (*) before the extension type to assure that the search works correctly.

  • For working files: *.qbw
  • For Back-up files: *.qbb 
  • For Accountants Copy Files: *.qba 
  • For Accountants Transfer Files: *.qbx 
  • For Accountants Change Files: *.qby 

If you are successful to locate your file the write down the file’s location and continue to solution 3. If you are unable to found then contact an IT professional to help find the file.

Solution 2: Open your file in QuickBooks

Steps to open the file depending on the nature of your QuickBooks file.

  • How to open a (.qbw) file or (.qba) file
    • Choose Open or Restore Company from the File menu.
    • Choose Open a Company File and choose Next.
    • Choose the company file.
    • Click on Open.
  • How to Restore a Backup (.qbb)
    • Select Open or Restore Company under the File menu option.
    • Look for Restore a Backup File, then click on Next.
    • Choose Local backup.
    • Choose the company file and click on Next.
    • Select the location where you want to save your restored file (where you are comfortable to work with the file) and then choose Save.
  • How to Restore an Accountant’s Copy Transfer file (.qbx)
    • Choose Open or Restore a company from the File menu
    • Choose Convert and Accountant’s Copy Transfer File and click on Next.
    • If What the Accountant’s Copy Can and Can’t Do window is displayed, choose Next.
    • Choose the transfer file (.qbx) and click on Open.
    • Select the location where you want to save your restored file and click on Save.

If you want to access your QuickBooks file on the network

Solution 1. Ping server to assure that you are connected to the internet

  • First, recognize the name of your server computer.
  • Open run box by pressing Windows keys+R on the keyboard.
  • Insert CMD in the run box then select OK.
  • Now the black window is opened on your screen, type ipconfig /all and hit Enter.
  • Now look for your Host Name (server name) and note it down.
  • Now again in the cmd window, ping [name of your server] and hit Enter.
  • Here, You will see a reply to each packet.
  • If you get a reply for each packet that indicates your computer is connected to your internet. If your packets are lost then it means you are not connected with your network or your network is weak. Then, in this case, you need help from IT professionals for the set up of your network.

If the network is fine but you are still seeing a similar problem then continue to solution 2.

Solution 2: Search all the company files

For this first, you need to go to your server computer and make a wildcard search for all company files by inserting one of the following extensions in the search bar.

Note: Make sure to enter the asterisk (*) before the extension type to assure that the search works correctly.

  • For working files: *.qbw
  • For Back-up files: *.qbb 
  • For Accountants Copy Files: *.qba 
  • For Accountants Transfer Files: *.qbx 
  • For Accountants Change Files: *.qby 

If you are successful to locate your file the write down the file’s location and continue to solution 3. If you are unable to found then contact an IT professional to help find the file.

Solution 3: Try to open your file in QuickBooks

Steps to open the file depending on the nature of your QuickBooks file.

  • How to open a (.qbw) file or (.qba) file
    • Choose Open or Restore Company from the File menu.
    • Choose Open a Company File and choose Next.
    • Choose the company file.
    • Click on Open.
  • How to Restore a Backup (.qbb)
    • Select Open or Restore Company under the File menu option.
    • Look for Restore a Backup File, then click on Next.
    • Choose Local backup.
    • Choose the company file and click on Next.
    • Select the location where you want to save your restored file (where you are comfortable to work with the file) and then choose Save.
  • How to Restore an Accountant’s Copy Transfer file (.qbx)
    • Choose Open or Restore a company from the File menu
    • Choose Convert and Accountant’s Copy Transfer File and click on Next.
    • If What the Accountant’s Copy Can and Can’t Do window is displayed, choose Next.
    • Choose the transfer file (.qbx) and click on Open.
    • Select the location where you want to save your restored file and click on Save.

Hope, this article will help you to resolve your issue i.e, company file not found QuickBooks error. But if you still facing the same issue then just pick up your phone and give us a call+1-855-441-4417 and get instant support from our intuit certified proAdvisor.

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