How To Fix QuickBooks Error 3371 Status code 11118

QuickBooks error 3371 stops you to activate or access the QuickBooks Desktop! Need the exact, and worthwhile solution to get rid of this QuickBooks error? Let’s get into the article, here you find the details, of what is 3371 error code, why is it occurs, and how can it be fixed. Meanwhile, you can connect with the experts through the toll-free number +1-855-525-4247 for further QuickBooks error support.

What is QuickBooks Error 3371

QuickBooks Desktop has an EntitlementdataStore.ecml file, which contains the property license. Whenever it got damaged, and you try to access or activate the QuickBooks at that time, it shows you the 3371 error code in QuickBooks. It creates a lot of problems and does not allow you to do any work on QuickBooks Desktop.

Signs of 3371, 1118 Error Code in QuickBooks

QuickBooks error code 3371 affects QuickBooks badly. Here we have given some of the signs, that will help you to identify the error code easily. Read the following to know, what the error code affects in QuickBooks;

  • You will not be able to access your QuickBooks Desktop.
  • QuickBooks error 3371 messages will appear with a different status code. Like;
    • Could not initialize license properties. Error 3371: QuickBooks could not load the license data. This may be caused by missing or damaged files.
    • Could not initialize license properties. [Error 3371, Status Code -11118] QuickBooks could not load the license data. This may be caused by missing or damaged files.
    • Could not initialize license properties. [Error: 3371, Status Code -1] QuickBooks could not load the license data. This may be caused by missing or damaged files.
    • QuickBooks has encountered a problem with startup.
    • QuickBooks could not initialize license properties. This may be caused by missing or damaged files. For troubleshooting steps, note the error and type the following in a web browser window:
  • You will not be able to open the license properties file.
  • Your hard drive crashed.
  • The system will hang when you will try to access the software.
  • You will not be able to retrieve your QuickBooks company file.
  • The file can’t be copied or moved from the C: Drive to a new drive.
  • QuickBooks could not load the license data after the clone.

Reasons behind QB error 3371, 11118

There are various reasons that QuickBooks error 3371 occurs so take a look and ensure that your software is not caused by these reasons.

  • QuickBooks file component is missing or damaged.
  • An installed Operating system is outdated.
  • The installation file is not working that stores license information.
  • If the QuickBooks crash com error occurs then this error might arise.
  • Windows fails to complete updating or not update files successfully.
  • If the data is cloned from C:/ drive to another disk drive.
  • Try to access the company file without saving it.
  • While printing, saving, or emailing the PDF from QuickBooks Desktop then there is an issue arises.
  • Saving the .QBO file before importing otherwise this error may occur.

Why QuickBooks Error 3371 Occurs

Every error has a reason. Like that, error 3371 has also some reasons. Let’s know, what leads to the QuickBooks Desktop error code 3371;

Mainly you face the problem when the license property file gets damaged. The license property file is one of the most important files for QuickBooks Desktop, which is stored on the hard drive. But apart from that, there are other reasons, which can lead to the error code in QuickBooks Desktop.

Missing File Qbregistration.dat: This installation file contains your license information. Intuit searches for this particular file, every time it is active. By any means, if this gets damaged; you may face this problem.

Damaged or Missing MSXML Component: MSXML is an essential component provided by Microsoft. It is needed by QuickBooks Desktop to run on your system. If this gets damaged, it can cause difficulties in accessing this accounting software.

Interruption of Anti-Virus: Sometimes, we get the interruption of anti-virus in firewall settings. It creates problems to using the QuickBooks Desktop and shows the 3371 error message.

Outdated Windows Operating System: The outdated Windows OS is one of the reasons for the error code. If you are avoiding updating or upgrading Windows to the latest version it can be a big problem for the QuickBooks Desktop, and the other applications.

Points to consider before Troubleshooting

  • Don’t use outdated windows, it can create issues during installation.
  • Recommend using updated or recent Windows operating system.
  • Repair your Microsoft Windows operating system if any issue related to this. You can also contact Microsoft support or IT professionals if you can’t do it yourself.

Solutions to Fix 3371 Error Code in QuickBooks

This error creates a lot of problems in QuickBooks, but it can be fixed easily. Here we have given some of the tested solutions, that our experts suggest to solve the 3371 error code. But before that, make sure;

  • You have the latest update of Windows on your computer. If it is not so then QuickBooks Desktop installation can fail or become damaged.
  • Check there may be a corrupt Windows operating system if you have received the message again.
Solutions to Fix 3371 Error Code in QuickBooks

Solution 1: Run QuickBooks Tool Hub

The QuickBooks Tool Hub fixes common errors in QuickBooks.  For the best experience, we always advise using Tool Hub on Windows 10, 64-bit, and in the latest version.

Step 1: Download and Install the Tool Hub

  • First, quit the QuickBooks Desktop.
  • Download the most recent QuickBooks Tool Hub version (
  • Save the file anywhere you can find it easily (such as your Downloads folder or your Windows desktop).

Note: If you have previously installed Tool Hub, you can find out which version you have. Choose the Home tab. The version will be displayed on the right or you can choose to view the version.

  • Open the downloaded file (QuickBooksToolHub.exe).
  • Go with all the on-screen steps to install and agree to the terms and conditions.
  • When your installation completes, double-click the icon on your Windows desktop to open the tool hub.

If you are not able to find an icon, then you can search in Windows for QuickBooks Tool Hub and click on the program.

Step 2: Run the 3371 Error Fix

  • After opening the Tool Hub, click on the Installation Issues.
  • And select the ‘3371 Error Fix‘ option.
  • Click the ‘OK‘ option.
  • Now, start your QuickBooks Desktop and open your data file.

Solution 2: Perform a Clean Installation

You can also use the QuickBooks Clean Install Tool to perform a clean installation of the QuickBooks Desktop.

If you already downloaded the QuickBooks Tool Hub then just go to the ‘Installation issue‘ section. And click on the ‘Clean Install Tool‘. The tool will run automatically and will perform the clean installation of the QuickBooks Desktop.

Solution 3: Rename the Entitlement File

Follow the steps to rename the entitlement file for Windows XP, and Windows 7;

For Windows XP Users

If you are using Windows XP, then follow the below steps;

  • First, go to the Start button and click on Run.
  • Later, Copy and paste this path to find Entitlement DataStore.ecml file: “C: Documents and Settings AllUsersApplication DataIntuitEntitlement Clientv2”.
  • Next, select Ok.
  • You can now ‘Rename the Entitlement DataStore.ecml” file.

For Windows 7 users

If you are using Windows 7 as your OS then follow the below procedure;

  • First, go to “C: ProgramDataIntuitEntitlement Clientv*
  • Rename the Entitlement file.
  • Once you start QuickBooks, it will create a new file for you.
  • If in case the program data folder is not visible, go with the below steps to unhide it:
    • Click on the ‘Computer‘ and then the ‘Organize‘.
    • Click on Folder next click on Search Options.
    • Later, click on Hidden Files and Folders.
    • At last, open QuickBooks to see whether QuickBooks Error 3371 is resolved.

Solution 4: Delete .ecml File

If you have the issue in.ECML file then follow the procedure to delete it;

  • Press the Window key + R on your keyboard.
  • After that, a window will open. Enter (or copy and paste) here C:\ProgramData\Intuit\Entitlement Client\v8
  • You will reach Window Explorer at the following location
  • Just delete this ecml file. Do a right-click and select Delete. Close the window now.
  • After performing this step, Run QuickBooks and register the product again.

Solution 5: Update the Windows OS

If the issue occurs because of the Outdated Windows Operating System, then you can update it to the latest version, by following the below procedure;

  • Click on the window icon, Start button
  • Select All Programs -> Window update
  • Click on Check for updates
  • Install the latest Windows update.
  • Now select All programs > Windows Update option
  • Completing all updates ready to install QuickBooks software.

Solution 6: Clean the Junk Files

Sometimes the unnecessary files create problems and show you the QuickBooks error 3371. So clean the junk files, by following the below procedure;

  • Open ‘File Explorer‘, and click on the ‘This PC‘ option.
  • Now, click on the ‘Properties‘ option.
  • Click on the ‘Buttom Disk Cleanup‘. This will show you the list of temporary files.
  • For additional, click on the ‘Clean System Files‘.
  • And categorizes the files to delete the files.
  • At last, click on the ‘Ok‘ option, and then ‘Delete Files‘ option.

Solution 7: Run ‘Quick Fix My Program’

You can also run the ‘Quick Fix My Program‘ tool by using the Intuit QuickBooks Tool hub.

If you already downloaded the QuickBooks tool hub in the latest version. Open the tool, and visit the ‘Program Problems‘ section. There you can find the option of ‘Quick Fix My Program‘ option. Just click on it to run the file.

Solution: 8 Register MSXML file

Register MSXML file
  • Go to the Run window and open it.
  • Next, enter cmd.exe and hit the enter button.
  • Then next, you need to right-click on the cmd window and select to run as administrator.
  • After that, enter cd\windows\syswow64 and press the enter button.
  • Next, write regsvr32 MSXML6.dll and again press the enter button.
  • Now install your QuickBooks software.

Solution 9: Shut down the running applications

  • You need to close all QuickBooks software first.
  • Next, you need to close the processes that are running on the device.
  • Now open the Run window and enter the C:\program\data\intuit\entitlement client\v8(or v6) and hit the enter button.
  • Then open the Task Manager window.
  • Move to the Processes button.
  • Select the QBW32.exe and others and then select End Task.
  • After that, delete the EntitlementDataStore.ecml file.
  • After doing the above things mentioned you have to open the QB file and try to register your software.

Frequently Asked Questions (FAQ)

Which tools are used to resolve QuickBooks error 3371?

Mainly, QuickBooks Tool Hub is used to resolve the QuickBooks error code 3371. This error code has different reasons, so QuickBooks tools are used according to that. If the issue occurs because of the QuickBooks Desktop performance, then the QuickBooks Clean Install tool will be used to resolve the issue.

What type of issue is the 3371 error code?

The 3371 error code is a license property issue in QuickBooks. That occurs when the license property file got damaged.

Is QuickBooks error 3371, and QuickBooks error 3371, 1118 same?

Both error types are the same, but they appear in different status codes with different error messages.

Why does Error 3371 occur when installing QuickBooks on the new computer?

Error 3371 is caused by an outdated Windows operating system or a damaged component. An outdated operating system can damage your QuickBooks company file. To fix the issue, update your Windows. Here are the steps:
1. Click the Start button and select All Programs.
2. Click Windows Update. After updating, restart the system.

How do I fix a license error after cloning in QuickBooks?

Here are the solutions mentioned to fix the license error after cloning in QuickBooks. Try the solutions after creating a backup of your company file.
1. End task of the Task Manager.
2. Update Windows.
3. Update QuickBooks.
4. Run QuickBooks File Doctor.
5. Clean and install QuickBooks.
6. Provide QuickBooks the admin rights.

Is company data at risk due to QuickBooks error 3371 status-code 11118?

Yes, if you face a QuickBooks error 3371 status code 11118 then your company data is at risk. You may lose your company data. So, resolve this error as soon as possible. If you can’t resolve by itself then contact the error support team at +1-855-525-4247.

How to delete the entitlement file in QuickBooks Desktop?

To delete the .ecml file from QuickBooks follow the steps given below:
1. Open the Run Window by pressing the Windows + R key together.
2. Now users need to enter the C:\ProgramData\Intuit\Entitlement Client\v8.
3. After that hit enter button or click on the OK button.
4. Now look for the Entitlement file and click on the delete button.

It was all about the QuickBooks error code 3371. Hopefully, now you can solve the error ownself. Further, if you need QuickBooks support then contact our certified QuickBooks ProAdvisors through the toll-free number +1-855-525-4247.  

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