How To Fix Errors: 12002, 12007, 12009, 12029, or 12031 When Updating Payroll or QuickBooks Desktop

here in this article Learn to fix QuickBooks errors 12002, 12007, 12009, 12029, and 12031 while downloading a payroll or updating the QuickBooks Desktop. Most of the time, the QuickBooks Desktop cannot successfully connect to the Internet, which mainly causes problems while updating. The other reasons may be due to incorrect browsers and security settings or interfering with application updates such as antivirus or firewall programs. Follow the steps in the article to fix the problem. Still, having an issue contact QuickBooks ProAdvisor toll-free; +1-844-405-0904

Causes of Error Code 12029, Error Code12002, 12007 and 12031

Network timeout is a possible cause of occurring these errors which prevent QuickBooks from accessing the server. The Internet connection breaks or internet security and firewall settings can be the possible cause for a Network timeout.

External Causes

• One of the main external causes is internet security and firewalls prevent QuickBooks from accessing the server.
• Sometimes it is caused due to downloading the QuickBooks payroll update.
• You may also face these issues if your default browser is other than Internet Explorer.
• If the SSL setting is incorrect, you may have trouble again.
• Last but not least you can face these errors if your internet plan expires or not able to recognize the internet connection by QuickBooks.

Internal Causes

• Sometimes it may happen that QuickBooks software doesn’t connect to the internet itself, this is the main internal cause of failure or response as an error.
• If a connection issue occurs then you can experience this error.
• In case, the server is blocked then you may face this issue.
• This issue may also happen if your Windows has not updated to the latest version.

Important Steps Before Resolving the Error 12000 Series Error

Before you are going to take steps the resolve errors like 12002, 12007, 12009, 12029, and 12031 you need to do some steps given below:

Step 1: Create a company file backup

You need to create a company file backup to avoid any issues. Here are the steps to create the company file backup.

• Firstly you need to open the Quickbooks on your system.
• Now go to the file menu.
• Then you have to choose the backup company file option.
• The user will then need to create a local data backup.
• Next, you need to follow the on-screen instructions to create a company file backup.

Step 2: Update your QuickBooks Desktop

It is suggested to the users to update the software. For this, follow the steps given below:

• First, the user needs to go to the Help menu.
• In the next step, you need to choose the Update Now tab.
• After that, tap on Get updates.
• Now it will take some time to sync with the server and then it shows the available updates.
• Now, for update all the updates, click on Update Now.

How to resolve the Errors: 12002, 12007, 12009, 12029, or 12031

Step 1: Test connectivity and settings

QuickBooks uses Internet Explorer to access the Internet, so your default browser should be Internet Explorer. You also need to check if you can access another website.

• First, you need to download and run the TLS 1.2 Utility.
• Next, make sure Internet Explorer is your default browser.
• Once checked, you are able to access the secure websites outside of QuickBooks Desktop, like the login page of your financial institution.

Note: If you are not able to access a secure website outside of QuickBooks, then we recommend you contact your IT expert.

Step 2: Review the Internet Explorer settings

Sometimes Internet Explorer settings cause some issues while downloading updates. So it is good to review your Internet Explorer settings:

• Quit your QuickBooks Desktop go to Internet Explorer and open it.
• Now, go to Tools, and click on Internet Options. Note: if you can’t find Tools, then press Alt on the keyboard
• Next, go to the Security tab, click on the Globe icon, and be sure that the security level is no higher than medium-high.
• Now, go to the Connections tab, if you do not use the dial-up node (DUN) on the system then click on Never Dial a Connection, or click on the accurate ISP if you can.
• Click on OK.
• Next, go to the LAN settings, then be sure that the Automatically detected settings are selected, and verify that the checkmark Use a Proxy Server checkbox is clear.
  If the checkmark Use a Proxy Server is selected, then you need to document the complete address and port. If the port is not port 80 or any other no, then do not uncheck the Use a Proxy Server option. If your port number is port 80, you can clear the checkbox for testing purposes.
• Next, click on OK.
• Now, go to the Advanced tab, click on Restore Advanced Settings, next go to Settings, and look for the Use TLS 1.2, and make sure it is selected. (These options may not be in your Internet Explorer version.)
• Click on OK.
• Now, close your Internet Explorer and restart your computer to save the modified changes.
• After a restart, try to update QuickBooks Desktop again.

Check security settings

If none of the above solutions have solved the problem, the next step is to determine if another application or process is preventing the download. If you cannot determine the security software due to the error, consult a computer or IT specialist.

Also configure Internet security, personal firewall, and parental control applications for QuickBooks Desktop updates, tax table updates, sending payroll data, and Windows firewall.

If still, you are still facing the same issue, then start your Windows computer in safe mode with networking and then try to download the update again.

After running the above-mentioned process, we hope you will get updated QuickBooks successfully. If still not, contact the 24/7 QuickBooks Support Number to get an instant resolution with the best service.

FAQs

How many 12000 series error codes are there?

Users may experience the given 12000 series code error take a look:

• Error code 12057
• Error code 12009
• Error code 12157
• QuickBooks error code 12152
• QuickBooks error 12007
• QuickBooks error 12002
• QuickBooks error 12029
• QuickBooks error 12031

What is QuickBooks error 12002?

QuickBooks error 12002 is an update error that may occur during the updating process. It also occurs due to the sluggish internet connection.

Can I use other methods to download the QuickBooks updates?

Yes, you have the option to download the QuickBooks updates manually. You can go to the official website of Intuit and download the update from there.

How can I fix the locked file error in QuickBooks?

• Download the QuickBooks Tool Hub program on your system.
• Next, install it.
• Now you have to run your QuickBooks Tool Hub.
• Click on the program problem tab.
• Now from the list of program problems choose a problem and run to fix it.
• After completing the fixing problem with the tool, you need to restart your system.