How to Resolve QuickBooks Error 15107 While Updating QuickBooks Payroll

QuickBooks Error 15107 happens while updating the QuickBooks payroll or Desktop. A damaged or corrupted file is the main cause of error code 15107. QuickBooks Payroll Update has been launched, and users are successfully downloading and installing it but many times users got an error message with QuickBooks Error Code 15107, So here are the solutions on how to deal with QuickBooks Error code 15107, check it out in The article, the detailed information is listed here. For any assistance call us at our QuickBooks Proadvisor consult you +1-844-405-0904

Why does QuickBooks Error 15107 Occur?

Here are some reasons that are the root cause of the QuickBooks Error 15107. Check the below points.

  • Infected Windows or corrupted registry file
  • The current QuickBooks update was terminated forcefully
  • Incomplete QuickBooks update.
  • Due to damaged Windows registry files or may be corrupted.
  • The firewall setting is not properly configured and blocks the connection.
  • Due to a Malware attack network connection is affected.
  • Payroll files are also corrupted.

What are the Effects of Error 15107?

Some major effects of error 15107 in QuickBooks payroll are listed below:

  • The accounting system becomes inefficient due to error 15107.
  • Payroll stops working.
  • Your system might close down.

Indicators of QuickBooks Error 15107

  • Users cannot update the software completely.
  • Updated files cannot be retrieved by the users.
  • The new version of the software also can’t be downloaded.
  • Error messages always pop up on the screen.
  • While working you can see the payroll software stop working.
  • The system itself restarts or shuts down automatically.
  • The company’s accounting system becomes ineffective.

Solutions to fix QuickBooks Error 15107

Solution 1: Run the Reboot.bat File

Reboot.bat, QuickBooks Error 15107
  • First, close your QuickBooks Desktop.
  • Now, go to the QuickBooks icon on your desktop screen, and give right-click on it.
  • Click on Properties
  • Next, click on the Open File Location
  • Go to the top right search field and type reboot/reboot.bat.
  • When you view the file name reboot or reboot.bat extension, click on it and give right-click on it
  • And, next click on Run as administrator
  • If any pop-up occurs on your screen, then click on Yes.
  • After performing these steps, restart your computer to execute the changes and again open your QuickBooks
  • Now, when you are prompted to install the update then choose Update Now.

If this solution does not work for you then proceed to solution 2.

Solution 2: Again Download the Update 

Update QuickBooks Desktop, QuickBooks Error 15107
  • First, close your QuickBooks Desktop
  • Now, follow the path C:\ProgramData\Intuit\QuickBooksXX\Components. Here XX indicates the QuickBooks version that you are using.
  • For instance, QuickBooks Desktop 2020 is DownloadQB20
  • Now, here you need to rename the old name by changing it to the folder name DownloadQBxx.OLD. like, DownlodQB20.OLD.
  • After renaming the folder, open your QuickBooks again.
  • Now, go to the Help, next look for the Update QuickBooks Desktop then click on Update Now.
  • Also, check the option i.e. reset the updates checkbox to roll back the update.
  • After performing the above steps, you can simply download the latest update by clicking on the Get Updates button.
  • Wait until the download is complete and when it is complete, close, and reopen QuickBooks.
  • Install the available update by clicking Install Now.

Solution 3: Run QuickBooks Tool Hub

QuickBooks ToolHub
  • First, you have to download the QuickBooks Tool Hub and install it just by following the on-screen instructions.
  • Next, click on the Program Problems tab look for the Quick Fix My Program and click and run it. This tool might take some time to run.
  • When completed, open QuickBooks Desktop again.

Solution 4: Download and Install QuickBooks File Doctor

QB File Doctor Tool

QuickBooks File Doctor will help you automatically set the firewall and antivirus settings, which may restrict the update to install.

  • First, you have to download the QuickBooks Tool Hub and install it just by following the on-screen instructions.
  • When your installation is completed, then click on Finish
  • Next, open the QuickBooks Tool Hub, it will be on the desktop screen
  • Now, go to the Company File Issues tab Look for the QuickBooks File Doctor and run the tool.
  • Browse to choose the company file
  • Next, click on check your file and network
  • Now, click on Continue
  • Insert the QuickBooks Admin password and then go to Next.
  • Now scan starts, it might take some time, this scan time depends on your company file size. Once the scan is completed, hopefully, your issue will be resolved. If in case, this solution is not helpful then please continue further with Solution 5.

Solution 5: Uninstall & Reinstall QuickBooks in Selective Startup

Important: When you uninstall your QuickBooks Desktop. Make sure to note down the product information like License Number and Product Number. You can also get this information just by pressing the F2 key or pressing and holding the Ctrl+1 key on QuickBooks.

  • First, open the run box, open run box press and hold the Windows+R keys together from the keyboard 
  • Next, in the run box, enter MSCONFIG and then click on OK
  • On the current window open on your screen, look for the General tab and click on it, next, click on Selective startup and make sure that the Load startup items option is unmarked, if already marked, make it unmarked.
  • Now, click on OK
  • If pop-ups, then click on Restart
  • Next, you need to uninstall and reinstall the QuickBooks Desktop

Solution 6: Switch back to the Normal Startup Mode

  • First, open the run box, open run box press and hold the Windows+R keys together from the keyboard 
  • Next, in the run box, enter MSCONFIG and then click on OK
  • Look for the Normal Startup and click on it.
  • Next, click on Apply and later click on OK
  • You need to restart your computer to save all the changes.

Solution 7: Install a Digital Signature Certificate

  • Follow the path C:\Program Files (x86)\Intuit\QuickBooks XX. XX shows you the QuickBooks version that you are currently using
  • On the top right side corner, there is a search bar where you need to insert QBW32.exe and right-click on QBW32, and from the open list, click on Properties
  • Here, look for the Digital Signatures and click on Intuit from the list. For help, see the image.
QuickBooks error code 15107
  • Now, go to Details
  • Select the View Certificate and next click on the Install Certificate…
  • Choose the Next till Finish option you got. And then go to Finish
  • When the import was successful. Then you need to restart your computer to update all changes.
  • Now, try to download the update again.


Q. Can QuickBooks error 15107 be fixed by QuickBooks File Doctor?

A. Yes, Quickbooks file doctor can fix error 15107 it takes around 5 minutes time to scan. After scanning is done, you can open the company data file.

Q. Why error message pop up on my screen while using QuickBooks?

A. If the company file is corrupted or damaged then you can get the error message on your screen.

Q. Rebooting your system can fix the QuickBooks error 15107 or not?

A. If there is a minor issue occurs due to QuickBooks error 15107 then you can fix it by restarting your system. It can be solved after restarting your system.

Hope, these fixation steps on QuickBooks Error 15107 will be helpful for you, if need any technical assistance, reach us for instant help.

Call Now