How to Fix Common Issues on QuickBooks Previous Reconciliation Report

Having issues on your past reconciliation reports showing wrong results or nothing and some clear transactions will remain shown as unclear? Don’t worry we describe the list of common issues with solutions that you will easily fix while running the past/previous reconciliation reports.

Note: It is recommended to create a backup of your QuickBooks company file before proceeding to the troubleshooting steps, if it shows an error while creating a backup then refer, QuickBooks unable to back up the company file.

Common Issues on QuickBooks Previous Reconciliation Report Not Working

Below we have listed some common issues that can occur as a roadblock while viewing the last reconciliations reports. If you are facing any of the issues discussed below, check out the steps to fix it as early as possible.

Cleared Transactions Status appear as Uncleared

When the cleared transactions or reconciled status remains unclear then this may happen due to future date being entered inside the Statement Date field of the Begin Reconciliation window.

To intercept yourself from facing such kinds of issues in the future, you need to verify and interrogate the date in the Statement Date section of the Begin Reconciliation window before starting following the reconciliation process.

Point to Remember: Statement Date(future or otherwise) will be assigned by QuickBooks Desktop to each transaction whenever it is not cleared. Once you run a reconciliation report, cleared transactions with a new date extended from the previous date assigned to them can be shown in the Uncleared Transaction section.

Option 1: Undo the Past reconciliation and then reconcile the same transaction once again with their correct date

  • To start, visit the Banking menu, then click on the Reconcile
  • Now choose the appropriate account get inside the Begin Reconciliation window, then click on the Undo Last Reconciliation
  • A message prompts on your screen specifying to create a backup of your company files before doing anything to a previous reconciliation. If the backup is already created by you then click on the Continue option
  • Whenever a message pops on your screen indicating that Undo Previous Reconciliation has been completed successfully just click on the Ok button. Remember that last reconciled on the date has turned to default to the previous date.
  • Now reconcile the transaction one more time. 

Option 2: Leave the Reconciliation same as before

Do not make any changes to the reconciliation leave it as it is. Unclear transaction status automatically moves to be cleared on the report after the statement date has been reached.

Reports Not Available

Reports not available or blank reports are indicating the little same. In this, previous reconciliation reports you are trying to open in view mode are unable to load it, and reports options and types are shown in a light shade(unclickable). It might happen due to a corrupted or damaged PDF converter when the past reconciliations were completed. Go through the below-mentioned steps to come out of this issue. Take a look at it.

Solution 1: QuickBooks is up-to-date

In this solution, you need to make sure that you are working on the latest specifications of QuickBooks software and it is up-to-date. If not updated yet now, start updating it might help you to fix the issue, the previous version of QuickBooks software does not support some viewing formats that are highly supported in the updated version.

Solution 2:  View Previous Reconciliation Reports without showing as a PDF file

Here are the steps to view previous reconciliation reports without showing them as a PDF file, check it out.

  • First, click on the Reports menu.
  • Next, go to the Banking  Previous Reconciliation
  • Under this reconciliation report with the included section, click on the Transactions cleared plus any changes made to those transactions since the reconciliation radio button

Solution 3: Repair PDF Converter

Here in this, you need to repair the PDF converter. If you have queries belonging to QuickBooks Print and PDF Repair tool: How to Troubleshoot PDF and Printing Problems. Go and check it now to fix your previous reconciliation report issues with this solution.

Blank Reports

You want to build a Previous Reconciliation PDF reports but some of their columns are missing, blank, and not available to use. In order to fix the issue just go and check out the solutions straight out below:

Solution 1: Modify the Internet Preferences in Adobe Acrobat Reader.

  1. Launch your Adobe Reader.
  2. Next, go to the Edit menu.
  3. Now, click on the Preference option, and the open list look for the Internet option, and click on it.
  4. Here, you need to make sure to uncheck the first checkbox named with the Display PDF in Browser or if in case this box is already unchecked,then you need to check this box.
  5. now try to open your Previous Reconciliation report.

If the issues, still occurs then try to update, repair, and reinstall Adobe Acrobat reader as an alternate solution.

Solution 2: Recreate the Previous Reconciliation Report

Create the Previous or past Reconciliation report once again. Maybe the report you have selected to view is damaged, that’s why it is unable to load and try to open the report from the same account further back in history. If one of your other reports has been successfully opened that means your desired report is broken or damaged and you need to be created once again by following the manual steps.

  1. Undo each previous reconciliation up to along with the broken reconciliation
  • To start, from the Banking menu, click on the Reconcile
  • Inside the Begin Reconciliation Window, you need to click on the relevant account then click on the Undo Last Reconciliation
  • A message prompts on your screen specifying to create a backup of your company files before doing anything to a previous reconciliation. If the backup is already created by you then click on the Continue option
  • Whenever a message pops on your screen indicating that Undo Previous Reconciliation has been completed successfully just click on the Ok button. Remember that last reconciled on the date has turned to default to the previous date
  • Now reconcile the transaction one more time

The Beginning and Ending Balances on the report are Incorrect or Wrong

You will get wrong beginning and ending balances at the time of generating the reports. This will happen due to an incorrect statement date used on reconciliation or you have entered a later reconciliation in QuickBooks Desktop as early as the current one.

Note: QuickBooks Desktop links the statement date with each transaction you have reconciled within the software. Once the process is ended you move to print a reconciliation report, the beginning balance defining the sum of all cleared transactions containing the prior date to the one assigned for ongoing reconciliation. If a statement dates from a previous reconciliation delayed as compared to the statement date for the ongoing reconciliation, note that the transactions linked with the delayed date are not needful in the beginning balance.

Example: Suppose your previous Reconciliation date is 10/30/08 and an ongoing statement date is 09/31/08 then the transactions that are linked with the 10/30/08  statement date are not needful to be included in the beginning balance stated on 09/31/08 i.e ongoing reconciliation date.

When the previous reconciliation report has a future date, as well as ongoing reconciliation, have the past date then the date assigned to transactions later than the statement date discussed inside the ongoing reconciliation won’t be entered to the beginning balance of the report because the ending balance will always be derived from the beginning balance.

Do you know how to calculate the ending balance? Look below to calculate it easily.

Beginning Balance + Deposits and Other Credits – Checks and Payments = Ending Balance

Beginning balance and Ending balance are correlated with each other. If the beginning balance is wrong then the ending balance also resulted as wrong as well. It is because while calculating the Ending Balance we have added the total of Beginning Balance. 

What to do if the statement date for the ongoing reconciliation is wrong

It’s as simple as to solve other issues that come inside the Previous Reconciliation. Let us get started. 

  1. Undo the reconciliation
  • First of all, Go to the Banking menu and then click on the Reconcile
  • Now choose the appropriate account get inside the Begin Reconciliation window, then click on the Undo Last Reconciliation
  • A message prompts on your screen specifying to create a backup of your company files before doing anything to a previous reconciliation. If the backup is already created by you then click on the Continue option
  • Whenever a message pops on your screen indicating that Undo Previous Reconciliation has been completed successfully just hit the Ok button. Make sure that the last reconciled on the date has turned to default to the previous date.
  1. Either from the register or journals, you need to erase all statement services charges and the adjustments including interest and balance adjustments.
  2. Reconcile one more time using the right date

What to do if the statement date for the previous reconciliation is wrong

  1. Undo all the reconciliations back to and including the wrong one
  • Firstly, Go to the Banking menu and then click on the Reconcile
  • Now choose the relevant account get inside the Begin Reconciliation window, then click on the Undo Last Reconciliation
  • A message prompts on your screen specifying to create a backup of your company files before doing anything to a previous reconciliation. If the backup is already created by you then click on the Continue option
  • Whenever a message pops on your screen indicating that Undo Previous Reconciliation has been completed successfully just hit the Ok button. Make sure that the last reconciled on the date has turned to default to the previous date.
  1. Either from the register or journal, you can erase all statement service charges, and the adjustments like interest adjustments, and balance adjustments for each statement period.
  2. Reconcile each statement once again separately by following the sequential date order.

The report shows a future statement date

You will see a future statement date at the time of generating the report in the format of the pop-up message. QuickBooks Desktop has the capability to forgive the previous calendar date entered on a reconciliation. So if you have entered a future date then it becomes default to both the Reconcile window and the reconciliation reports whenever it has passed.

Note: You are required to undo the last reconciliation for resetting the account register’s last reconciliation, last reconciled date, and erase the Previous Reconciliation report for the matching date.

  • First of all, go to the Banking menu and then click on the Reconcile
  • Now choose the relevant account get inside the Begin Reconciliation window, then click on the Undo Last Reconciliation
  • A message prompts on your screen specifying to create a backup of your company files before doing anything to a previous reconciliation. If the backup is already created by you then click on the Continue option
  • Whenever a message pops on your screen indicating that Undo Previous Reconciliation has been completed successfully just hit the OK button. Make sure that the last reconciled on the date has turned to default to the previous date.
  • Reconcile the transactions one more time. Ensure that the correct dates have been entered.

This error pops you labeled PDF-related errors when you are trying to view previous reconciliation reports in QuickBooks Desktop while working on it. Error message comes to you in this format defined below:

The Adobe Acrobat/Reader running is unable to be used in viewing PDF files in a web browser. You are required to use Adobe Acrobat/Reader version 8 or 9. Please exit and try one more time.

The PDF-related errors occur when the Adobe installation is damaged or corrupted. To instantly resolve this error you need to get in touch with Adobe technical support directly or refer to their articles to get a solution as early as possible.

The Ending Words

In this article, we demonstrate the current issues of the Previous Reconciliation Report that come inside the latest version of QuickBooks Desktop. We thought now you will be able to settle down your common issues under the Previous Reconciliation Report by referring to this article. If not then we have a special technical error support service specially designed for resolving common issues that can occur. Anything that you face while manually implementing the steps either error issue or queries just drop a call on our 24/7 technical error support helpline number +1-844-770-0699 to get in touch with our Wizxpert ProAdvisors to dedicatedly resolve all your queries.

Come to us as early as possible and make your session more interactive by asking QuickBooks queries from our expertise!

How to Fix Common Issues on QuickBooks Previous Reconciliation Report 1


Author: Editor Team
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