QuickBooks Desktop Service Discontinuation Policy And Upgrade Info 2021 & 2018

Inuit has a policy for upgrading your older versions to new versions called, QuickBooks service discontinuous. In this policy, the users are not allowed to get all the QuickBooks services and need to upgrade it to the new version. In this article, we will provide a brief overview of service discontinuation and ways to upgrade your version, kindly follow the below article to upgrade your Desktop 2018 version.

What does QuickBooks Service Discontinuation Mean?

QuickBooks service discontinuous means that, all of your services include in the payroll service, live support, online backup, online banking, and etc will be discontinuous on a particular date announced by Intuit.

After May 31, 2021, you will no longer use your all QuickBooks Desktop service, and all the important security updates will not be received after June 1, 2021.

When the service discontinuation Happen For QuickBooks Desktop

After May 31, 2021, access to add-on services for QuickBooks Desktop for Windows 2018 will be discontinued. It includes all the versions of QuickBooks Desktop Pro, Premier, and Enterprise solutions.

If you are not using any add-on services in QuickBooks Desktop 2018, then you can be able to work with your product but you will not be able to subscribe to live technical support or any other Intuit services that may be included with QuickBooks Desktop.

There are several other Intuit products that are affected by the discontinuation of add-on services on QuickBooks Desktop for Windows 2018.

Calendar Year 2021 Discontinuation Policy For QuickBooks Desktop 2018 Products:

In this section, we can see the products affected by service discontinuation after May 31, 2021. Kindly upgrade or update to the latest version of QuickBooks Desktop in case if you are using any products and want to continue using the same add-on services.

Fully Supported ProductsProducts for which services will be discontinued after May 31,20121
QuickBooks Desktop Pro and Premier 2021,2020,2019QuickBooks Desktop Pro 2018 QuickBooks Desktop Premier 2018(General Business, Contractor, Manufacturing, and Wholesale, Nonprofit, Professional Services, and Retail)
QuickBooks Enterprise Solutions 21,20,19QuickBooks Enterprise Solution 18
QuickBooks Desktop Accountant 2021,2020,2019QuickBooks Premier Accountant Edition 2018
QuickBooks Enterprise Accountant 21,20,19QuickBooks Enterprise Accountant 18
Fully Supported ProductsProducts for which services will be discontinued after April 27, 2021
QuickBooks Desktop Point of Sales 18.0 and 19.0QuickBooks Desktop point of sale 12.0 payments services
Fully Supported ProductsProducts for which services will be discontinued after August 10, 2021
QuickBooks Desktop point of sale 19.0QuickBooks Desktop point of sale 18.0 payments services.

Upgrade Info Available for QuickBooks Desktop

  • Check that your system supports the latest version of QuickBooks.
  • To Upgrade it, After completing your order for QuickBooks 2021, you will receive an email with download links and instructions.
  • You can upgrade QuickBooks Desktop and your company files in less than an hour, depending upon the size of your file.
  • After you install QuickBooks Desktop 2021 , you will be prompted to be activated.
  • When you upgrade you can transform your company file so it will work with your new QuickBooks.
  • It will take great measures during this process to protect the data.
  • Make sure your upgrade is easy, fast, and as cost-effective as possible.
  • The main advantages of QuickBooks Desktop 2021 include new features that will help to save time and make it more organized, compared to 2018 versions.

Why QuickBooks Desktop Upgradation is Necessary

  • General reason for discontinuing the products is to develop easy financial tools that will help to increase the growth. It makes QuickBooks Desktop easy and better while supporting the older versions.
  • If you use QuickBooks Desktop 2018 or any other affected Intuit products that you subscribe to live technical support or any of the add-on services , you need to upgrade your product on or before May 31,2021 to proceed with it.
  • To make use of the special upgrade pricing contact QuickBooks services.
  • All the contact information will be available under the member support page.
  • After May 31,2021 add-on services will no longer work with QuickBooks Desktop 2018.they are Payroll, Technical support, payments, and online banking.

Services Affected for QuickBooks 2018 version in 2021 :

To keep access to the add-on services and live support, upgrade it. More information on the affected services and features are available below this section.

Payroll Services:

 In this section, you will see the payroll services with their definitions.

Assisted Payroll:

After May 31, 2021, QuickBooks Desktop 2018 will no longer be able to calculate correct payroll taxes, provide payroll forms or allow you to send your payroll data automatically. your subscription will be inactivated and tax forms will no longer be filed.

Basic, Standard, or Enhanced Payroll:

After May 31, 2021, QuickBooks Desktop 2018 will no longer be able to calculate correct payroll taxes or provide payroll tax forms automatically. Your subscription will be inactivated and your paychecks may be inaccurate.

Workers Comp Payments Service:

You will no longer be able to process worker’s comp payments through QuickBooks Desktop 2018. Supported versions of QuickBooks Desktop and an active payroll subscription are required to run the payments service.

QuickBooks Workforce (Formerly View My Paycheck):

You and your employees will no longer have access to the QuickBooks workforce. you must have an active payroll subscription and supported versions of QuickBooks Desktop to use this service.

Payment Processing:

You will receive a message like service is no longer available. You will no longer be able to process credit cards and check transactions through QuickBooks Desktop 2018. The message will contain the information for processing credit cards and check transactions outside of QuickBooks. 

Merchant Service Deposit (Reconciliation):

After May 31, 2021, QuickBooks Desktop 2018 will no longer be able to download credit cards and check information in the product.

Recurring Payments:

QuickBooks Desktop 2018 will no longer be able to download your recurring payments.  You can manage your recurring payments at the Merchant center.


There will be no longer be able to process eInvoice (email of invoice with pay link enabled), After May 31, 2021. You must have a supported version of QuickBooks Desktop on an active payments subscription to run their services.

Accountant Copy Transfer service:

You will no longer be able to send accountant copies in QuickBooks Desktop by using this service.

Contributed Reports:

You will no longer be able to use this feature in QuickBooks Desktop.

Intuit Data Protect:

 You will no longer be able to back up your files and folders.

Multi-Currency and Exchange rate:

You will no longer be able to use or turn on this feature to assign specific currency types to your profiles and account in QuickBooks Desktop.

Online Banking:

You will receive an error message if you try to download transactions, send online payments, or send online transfers. You will receive an error message according to your download method, For example, “QuickBooks Desktop is unable to verify the Financial Institution Information for this Download”. Uploading transactions will also be discontinued.

QuickBooks Time:

You will no longer be able to use the QuickBooks Time within QuickBooks 2018. To sync your QuickBooks time data with QuickBooks, upgrade your QuickBooks or use a web connector.

About Registration and Downloads for Older, Non-Supported Products:

Check your Subscription status from your “customer Account Management portal”. you need an active subscription to install your version of QuickBooks. If your subscription is not in an active state contact QuickBooks services.

Purchase options and Upgrade Discount:

Once all your upgrade options are ready, contact the “QuickBooks services ” to take advantage of special upgrade pricing. To choose the right option,” Intuit Resellers “are available to help you at the local stage.

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  • BJ’S wholesale club
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  • Walmart     

It’s all about the QuickBooks Desktop service discontinuation policy, and upgrade information. We have tried to put every piece of information regarding this topic in the article. We hope you like it. Still, if you have any confusion regarding this topic then you can consult with our QuickBooks experts at +1-855-525-4247.

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