How To Fix PSXXX Error (QuickBooks Payroll Update Error)

PSXXX error occurs when the user is trying to download the payroll update. You may face this PSXXX followed by such error code, PS077, PS058, PS036, PS035, PS034, and PS033. So here we will discuss the several solutions to fix PSXXX Error. Before proceeding to the solutions, make sure to temporarily disable the anti-virus program, if you are using any, and later try to download the latest payroll update.

Solutions to fix PSXXX Error- QuickBooks Payroll Update Error

Solution 1: Check your service info is correct

  • First, it is recommended to restart your computer and later reopen the QuickBooks Desktop.
  • Now, you need to check your account info, it should be up to date and accurate. If your account info is not updated, then update it immediately, and next try to download the latest payroll tax table update.

Solution 2: Register and update your QuickBooks Desktop

It is necessary to update with the security and software enhancements. Below are the steps on how to check if your software is registered.

  • First, you need to start your QuickBooks Desktop.
  • Click on the F2 key on your keyboard to show the Product Information window.
  • In addition to the license number, check if it is active. If it is not showing Activated, then you need to register your QuickBooks Desktop.
  • After register to the QuickBooks Desktop, then update it to the latest release and next try to download the latest update of the payroll tax table.

Solution 3: Repair QuickBooks Desktop

Run a QuickBooks repair to see if its folder or files need some fixing. After you repair QuickBooks Desktop, download the latest payroll tax table update.

Steps to run the repair tool

  • First, you must need to keep back up your company file before running the repair tool, if you have not yet, then do it first.
  • After, restart your computer. This will ensure you there are no programs that may affect the repair.
  • Now, you need to open the Windows Start menu, and later click on the Control Panel. If you are a Windows 8 or 8.1 user, then you have to search “Control Panel” in the Windows Start menu.
  • Next, go to the Programs and Features and click on Uninstall a Program. If in case you are not able to see the Programs and Features option, then click on Programs instead. And then click on Program and Features.
  • Now, click on the QuickBooks from the list of programs, and click on Uninstall/Change.
  • Go to Continue or Next.
  • Click on Repair, and later click on Next.
  • Note: The repair must start right away, but it might take a few minutes to finish. You can leave the running process as it is, and next come back once it is completed. And click on Finish.
  • When the repair process is completed, then it is recommended to restart your computer. Now, try to download the payroll updates. 

Solution 4: Examine the duplicate copy of QuickBook

Be sure that you have only one installation of every version of QuickBooks Desktop on your computer. It does not imply that if you have multiple QuickBooks products (like. QuickBooks Desktop Pro, Premier, or Enterprise) on your computer, as long as you only have one version installed.

  • On your keyboard, press and hold Windows key + R and open the Run window.
  • In the run box, type “Control Panel” and click on OK.
  • Click on Uninstall a program.
  • Be sure that only one of every year’s versions is listed on the list.
  • If in case,  you notice multiple installations of the same QuickBooks Desktop version, you have to uninstall the rest installation. To uninstall the program give a right-click on the program that you need to uninstall and next click on Uninstall/Change. Next, go with the on-screen instructions to complete the uninstall, next you can download the latest update of the payroll tax table.

Solution 5: Change the User Account Control settings

Turn off your user account control (UAC) temporarily. Then, try to download the latest payroll table update. If after this, you are not getting the same error, it indicates that your current security setting for downloading payroll updates for QuickBooks is too high, so you might consider reducing it.

Check out the below steps to change the user account control settings.

  • On your keyboard, press and hold Windows key + R and open the Run window.
  • In the run box, type “Control Panel” and click on OK.
  • Now, go to the User Accounts and click on User Accounts (Classic View).
  • Click on Change user account control settings. (Note: If you are prompted by UAC, choose Yes for continue).
  • Now you have to drag the slider. If you want to turn UAC OFF then set to Never Notify and click on OK 
  • If you want to turn UAC ON then set to Always Notify and click on OK ( Note: if poped up by UAC, click on yes to continue.). After following the above steps restart the computer.

Solution 6: Look for any data damage

For this, you need to resort lists and use the verify and rebuild utility to work with the data that is possibly damaged

Steps to resort the list

If you have saved your Item List or Chart of Accounts in numbered form, then QuickBooks re-sorts the list on the basis of first three digits. To make sure to sort them in order, you can add 1 to 3-digit number prefixed to each item or account number.

  • First go to the  Lists menu, click on list that you want to re-sort.
  • Click on the Include Inactive checkbox. If it is already grayed out, then it means there is  no inactive names.
  • Next, click on the View menu, and choose the Re-sort Lists.
  • Click on OK.
  • Now, close and reopen your company file.

To use the verify and rebuild utility, refer to the article on How to Verify And Rebuild QuickBooks Data File(Damaged file)

Solution 7: Rename the CPS folder

  • On your keyboard, press and hold the Windows key + E, nad open the file explorer.
  • Now, go to the left menu, click on This PC.
  • Next, click on the Local Disk C and open the folder Program Files (x86), and next open the Intuit folder.  if you’re unable to see Program Files (x86), then open the Program Files folder
  • Go to the QuickBooks Desktop folder and open it that matches the version you’re using.
  • Now, click on Components, and next go to the Payroll folder.
  • Give a right-click on the CPS folder, and next, click on Rename. Insert CPSOLD, and hit the Enter key to rename it.
  • If you want to create new CPS folder, then launch QuickBooks Desktop. And download the latest update of payroll tax table.

Solution 8: Perform a clean install in selective startup

A clean install may be required at selective startup because this mode enables you to start Windows only with select objects running on your computer.

Steps to perform clean install in selective mode

  • First prepare your data, to do this create a backup of your company file and make a note of QuickBooks Desktop product and license info.
  • Next, you need to start your computer in Selective startup mode
    • To open the Run command press and hold Windows+R on your keyboard.
    • On the Run Box, insert msconfig, and click on OK.
    • Go to the General tab, click on Selective startup and Load system services.
    • Next, click on the Services tab, then click on the Hide all Microsoft Services.
    • Click on Disable all.
    • Now, you have to uncheck the Hide all Microsoft services checkbox.
    • Be sure that you have selected Windows Installer checkbox from the list of services. If it is not selected, click on the checkbox.
    • Click on OK.
    • Go to the System Configuration window, click on Restart.
  • Next, install or uninstall the QuickBooks.
  • Now, Switch back to Normal startup mode, When QuickBooks is re-installed, then need to restore manually your computer to its normal configuration, to do this follow the below steps:
    • To open the Run command press and hold Windows+R on your keyboard.
    • On the Run Box, insert msconfig, and click on OK.
    • Go to the General tab, click on Normal startup.
    • Click on OK.
    • Click on the System Configuration window, click on Restart.

Hope, these above-discussed solutions on how to fix PSXXX Error or QuickBooks payroll update error, if in case you are still facing the same issues then feel free to contact us on our toll-free+1-844-770-0699 and get instant help from our Intuit certified ProAdvisor and get instant solution for your queries.

How To Fix PSXXX Error (QuickBooks Payroll Update Error) 1


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