QuickBooks Update Error 15241 (The Payroll Update didn’t Complete Successfully)




While updating payroll, you may encounter QuickBooks Error 15241 displaying – The payroll update did not complete successfully. The error occurred due to QuickBooks Desktop Copy Service (FCS) is disabled.

Note: Intuit FCS Service is an important add-on service which manages file transfer during your QuickBooks update.

If you are in the same situation, then this article is for you. Here we will cover the main reason why you are facing QuickBooks error 15241 & how you can troubleshoot it.

Meanwhile, if you want to hire our technical support team, you can do so by dialling our toll-free number +1-855-441-4417.

First, we start with basically what does this error mean?

What is QuickBooks Error Code 15241?

The Error Code 15241 normally occurs when the user is unable to update Payroll successfully or the Microsoft Windows installer is damaged. This error usually occurs while installing or updating payroll which acts as the interception and thus creates a difficulty in QuickBooks Payroll function. 

When does QuickBooks update error 15241 occur:

Below are some circumstances when you face this issue:

  • This error may arise if the QuickBooks Desktop File Copy Service is disabled.
  • While the system is crashed or there is an issue with the window in which you are working.
  • Windows becomes very slow or the system rolls up completely for some moments, it creates a difficulty to work with.

Main reason

These are the points that may cause Error 15241 QuickBooks to occur-

  • Installation of QuickBooks may not be completed or the downloaded file is corrupted.
  • QuickBooks file can be corrupted due to a virus or some other malware has caused.
  • Maybe some files of QuickBooks have been deleted while installing another program on the system.

Methods to resolve QuickBooks Error 15241:

Update payroll tax table

Initially, you can prefer updating your Payroll tax table to fix QuickBooks error codes.

Download the payroll tax table update in QuickBooks Desktop-

  • Go to the Employees menu then select Get Payroll Updates as shown below.
  • Then put a check in the Download Entire Update Checkbox and go to Update.
  • A window appears when the download is complete.
Get Payroll Updates
Download Payroll update

If you are still getting the same issues, follow the below steps-

If it is Window 7,8,10 or  Vista, follow these steps-

  • Close the QuickBooks desktop for a while.
  • Click the Start button on Windows, go to Computer, right-click on it and choose Manage.
  • For Windows 10: Click on the Search button on the taskbar and search for Computer. Right-click on This PC and choose Manage.
  • Click Services and Applications in the left pane.
  • Double click on Services comes in the right pane.
  • Then go to Intuit QuickBooks FCS, double click on it.
  • Then the QuickBooks FCS properties window opens, go to the General tab, then click the drop-down of Startup type and select Manual.
  • Click Apply and after that click on Start and then OK.
  • Now open the QuickBooks Desktop.
  • Download the QuickBooks Desktop product updates.
  • Now you can update the Payroll tax tables.

If it is Window XP, follow these steps-

  • Close the QuickBooks Desktop for a while.
  • On the desktop, go to My Computer, right-click on it and choose Manage. It opens the Computer Management screen.
Computer Management Screen
  • Go to Services and Applications and click on Services, as you can see Services window is opened.
  • Scroll it down and double click on Intuit QuickBooks FCS Service. It opens the window as Intuit QuickBooks FCS Properties.
QuickBooks Error 15241
  • Go to General tab, then click the drop-down of Startup type and select Manual.
  • Click OK.
QuickBooks FCS Properties
  • Now open the QuickBooks Desktop.
  • Download the QuickBooks Desktop product updates.
  • Now you can update the Payroll tax tables.

Wrapping-up: 

QuickBooks is an accounting software that helps to manage the financial health of your business. But sometimes you may occur the issues with this software. One of them is QB Error 15241, as we already discussed that there may be many reasons for this error, it may occur due to an incomplete installation of QuickBooks or the file downloaded is corrupted. It may occur QuickBooks file is deleted while installing some other program files.

We also discussed certain methods from which you can resolve the QB Error 15241 according to the different versions of Windows.

Hopefully, this article is helpful to you to get the solution of QuickBooks Error 15241. For any further technical help, you can dial our toll-free number +1-855-441-4417.

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Author: Editorial Team
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