Employee Not Showing Up in QuickBooks Payroll: How to Solve It?

Preparing your payroll scheduled in QuickBooks Payroll? But an employee is missing in QuickBooks Desktop Payroll? Ok, so what are the reasons behind the employee payroll missing issue? And how do you solve the issue? In this article, you will get all of the answers to your questions. Read the complete article to get a detailed idea of this issue. Meanwhile, you can contact the QuickBooks error support team through the toll-free number +1-818-295-3510 for further assistance.

Why the Employee is Not Visible on QuickBooks Payroll Scheduled

Mostly this issue occurs when the payroll is not set up properly. But apart from this, there are different reasons which may cause the issue. Here are some of the reasons;

  • The issue may occur, if the employee is marked as the owner.
  • If the employee is marked as ‘Inactive‘.
  • The employee payroll may not added as payroll in QuickBooks.
  • The data file may got damaged.
  • The employee is not showing the released date.

Solutions to Make Visible the Employee Payroll Scheduled

Here we have discussed some of the solutions that will help you to schedule the employee payroll again in the payroll list. Have a look;

Solution 1: Add Employee to Payroll Scheduled

Make sure that, you have added the employee to the QuickBooks Desktop Payroll schedule. If you haven’t added it then follow the below procedure to add the employee payroll;

  • Select the ‘Employee Centre‘ from the ‘Employee‘ tab.
  • Double click on the employee name who is missing.
  • Go on the Change tab.
  • Select the drop-down arrow, and click on the ‘Employee Info‘ option.
  • Click one more time on the ‘Employee Info’ tab.
  • Select the ‘Employee Data‘ option, and add a release date.

Solution 2: Check the Employee Type

This issue may occur when the employee type is marked as ‘Owner‘. So make sure that it should be ‘Employee‘, or the designation of the employee. Follow the steps, if it is marked as ‘Owner‘.

  • Go to the top menu bar, and select the ‘Employees‘ tab.
  • Now select the ‘Employee Centre’ option from the ‘Employees‘ tab.
  • Double click on the employee who is missing.
  • Go on the Change tabs.
  • Select the drop-down arrow, and click on the ‘Employee Info‘ option.
  • After that, select the Employee Info Tab, and then the ‘Employee Data‘ option.
  • See if the owner is chosen or not.

Solution 3: Mark the Employee as Active, If it is Inactive

Follow the below steps, if the employee is in inactive mode;

  • Go to the top menu bar, and click on the Employees option.
  • After that, select the ‘Employee Centre‘ option.
  • Now you can see the employee list.
  • Click on the ‘View‘ option, and then the ‘All Employees‘ option.
  • Check the employee name, that is missing from the list.
  • If the employee has an X mark, it means the employee is not active.

Solution 4: Check the Released Date

You can also cross-check the released date of the employee. Here is the procedure, have a look;

  • Go to the top menu bar.
  • Select the ‘Employees‘ tab, and then the ‘Employee Centre‘ option.
  • After that, double click to the employee in questions.
  • Visit the ‘Change‘ tab.
  • Select the drop-down arrow, and click on ‘Employee Info‘ option.
  • After that, select the ‘Employment info’ tab.
  • Now, pick the ‘Employee dates‘ option then check the last date on the payroll. 
  • Delete the last date.
  • At last, click ‘OK‘.

So, it’s all about the employee payroll issue. Hopefully, now you can fix the issue successfully. Still, if you need expert help to solve the issue then you can connect with our certified QuickBooks ProAdvisor through the toll-free number +1-818-295-3510.

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