What is QuickBooks online sync error?

QuickBooks online sync error messages and fixation is one of the necessary technique to resolve the error which occurs in performing the various task in online QuickBooks. In this, we will see how we can Sync Error Messages and Fixation?

Explanation :

QuickBooks online sync error occurs when a vendor credit in Bill.com is trying to sync to QuickBooks Online but the reference number is great than maximum characters.

If you need any help & support related to QB dial our QuickBooks Customer Service Number +1855-441-4417

Some points of common QuickBooks Online Sync Errors Messages

We can organize the errors by the item and then apply them:

  • Sync Settings
  • Clients
  • Invoices
  • Payments
  • Products & Services
  • Properties vs Client
  • Timesheets

Read article: QuickBooks Sync Manager Error

Sync Settings:

In jobber, if you want to sync with QuickBooks.

  • Click QuickBooks icon Sync and Settings.

In order for an item to be sync, the above item needs to be checked off. Let’s suppose, you want to sync, Services and products in order for invoices must be checked off. There is the only exception is Timesheets.


Suppose, Two clients in Jobber “Alle Pascal”, in both clients only one can be in sync with QuickBooks.

  • In above paradigm, we can consequence that you have a tantamount client of this client in jobber. That’s why the system can’t send over the information to QuickBooks. For reducing this problem you will require deleting the client with no Sync Icon on it. If you haven’t sync icon then you can choose to delete.
  • One of the important facts is that only active clients in QuickBooks sync to the jobber.
  • If you want to make a change to a client that is in sync then you require making a change in QuickBooks. It is more effective Information of the QuickBooks client over jobber.
  • Suppose you want to make a new client in jobber and also not want to include the e-mail address on it, it will sync to QuickBooks with the reliable delivery method set to ‘Print”.
  • The next one you have the same clients in both side first jobber and the other one QuickBooks before you sync them together, it must be affected by the high risk that this will surely cause the duplicate client profiles in both jobber and QuickBooks.For avoiding this issue you should free the one account of jobber or QuickBooks of the client.

Read article: How to sync Square with QuickBooks

Billing Address:

In QuickBooks, Billing Address is leading to QuickBooks. Sometimes, you want to edit a billing address for a client choice who is in sync.you can easily edit it in QuickBooks.

Company or person:

  • The one of the important point related to QuickBooks is Company or Person. When we want to import a client from QuickBooks to the jobber, then the client is created as either a person or company in jobber.
  • sometimes, there is no company name on the QuickBooks profile, then it is helpful for setting the person in jobber.
  • If some time only a company name occurs with no first or last name, then client set easily.
  • The next point related to this, suppose the display name in QuickBooks is same as the first and last name, then jobber will make the client as a person in jobber. Many times the first and last name is different from the display name then jobber will make the client as a company.

Related article: Quickbooks Unable to Sync License


  • Invoices are that in which we can sync from jobber to QuickBooks. In this jobber will import the memo, issued date, due date, and line items. In QuickBooks invoices made for don’t sync to the jobber.
  • If you want to use Sync settings so that once an invoice is marked sent it will be flagged to sync to QuickBooks.

There are some following steps for using the sync settings.

  • Click QB icon press Sync and Settings and verify Sync selected invoices Push Invoices to QuickBooks when marked sent.
  • If your choice is only invoicing you can select to sync to QuickBooks, after this, you can be marked Sync Selected Invoices.


One of the important tasks is maintaining the records about the payments in QuickBooks. And the necessary part is in QuickBooks, payments can’t be sync to the jobber.

So if you are syncing invoices, to record all payments for these invoices in jobber and then syncing the payments to QuickBooks.

After the complete procedure of payment synced then changes made to the payment or deposit in either jobber or Quickbooks will never be sync. These changes will need to be made in both jobber and QuickBooks.

Product & services:

These are available to sync from jobber to QuickBooks and from Quickbooks to jobber vice versa. If you want to sync, jobbers will fetch all effective items from QuickBooks and then names of these items are compared to the names of items in jobber.

In some cases match not found, then create a new record within jobber. If any product and services in jobber which are not in QuickBooks are then pushed into QuickBooks.

Note: if you would like to make some changes in products after sync, you need to make those changes in QuickBooks as it is effective or necessary for services and products.

Properties vs Client:

In this, the jobbers sync over customers and sub-customers from QuickBooks. Jobbers have clients and properties. A customer in QuickBooks syncs over as a client, while a sub-customer sync over as a property to the jobber.

Suppose, properties made by the jobber, then don’t sync to QuickBooks.

Sometimes sub-customer doesn’t have a mailing address, it won’t import to your jabber account.


Timesheets means time sheets have all entries in jobber and it is also able to sync to time tracking in QuickBooks. In this only authorized timesheets will go over to QuickBooks.You can allow your Team’s hours by clicking on management and then Approve Timesheets section.

The important fact is that the usernames must be exactly the same in both jobber and QuickBooks in order for time sheets to sync. When time sheets sync to Quickbooks, QuickBooks will implication the total hours the users worked for the day. It will not import the times or notes on the timesheets entries.

Now after reading the article, I hope that you know everything about QuickBooks online sync error. For any further information contact us at our toll-free QuickBooks support number +1-855-441-4417.

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