Why QuickBooks payroll updates won’t update ?

When asked to update when I “Pay Employees”, quickbooks locks up and doesn’t respond.  Any suggestions?

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Hello Maddy,

Don’t worry, i am here to help.  Firstly end all QuickBooks processes that are running in the background:

  1. Go to your Task Manager.
  2. Highlight all applications that start with .qb, QuickBooks, or Intuit.
  3. Click End Task.

Then we will repair QuickBooks. After repairing, let’s make sure that your QuickBooks is on its latest release. Download the latest tax table in QuickBooks.

  1. Go to Employees > Get Payroll Updates.
  2. Click to select Download entire payroll update.
  3. Click Update.

When the download is complete, Click OK. If you need more help visit QuickBooks Payroll Service or call at +1 855 441 4417.

Answered on July 5, 2017.
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