My payroll is not updating .

I saw a message to update my payroll service in quickbooks and when i try to update it , it is saying that payroll cannot connect to servers.

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The first thing you need to do is close the all QuickBooks processes that are running in the background:

  • Go to your Task Manager.
  • Highlight all applications that start with .qb, QuickBooks, or Intuit.
  • Click End Task at the bottom.

You can repair your QuickBooks. After repairing, let’s make sure that your QuickBooks is on its latest release . Lastly, download the latest tax table to process payroll in QuickBooks:

  • Go to Employees > Get QuickBooks Payroll Updates.
  • Click to select Download entire payroll update.
  • Click Update.
  • After the completion of download , a message will occur “A new tax table and/or updates to your payroll tax forms have been installed on your computer. Click OK to read about the changes.” will appear.  Then, Click OK.
Answered on June 21, 2017.
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