I am not able to send mails in QuickBooks. Can anyone help me to fix this problem ?


I am not able to send mails in QuickBooks. Itz very frustrating . plz help me

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Change, If QuickBooks Is running as administrator

  • Select properties of QuickBooks
  • Select Compatibility Tab.
  • Next, turn off  Run this program as Admin and Click Ok.
  • Restart your QuickBooks software.

Ensure that Email preference setup is correct on your QuickBooks:

  • Select Edit > Preferences > Send Forms.
  • Click on My Preference option, Now set Send e-mail using an option that you want to use and press OK.
  • Close all programs also close QuickBooks.
  • Restart your desktop window.
  • Restart QuickBooks.
  • Now Email the report or transaction.

Correct  set up of email preference in Internet Explorer(Microsoft Edge)

  • Close your QuickBooks Software.
  • Open Internet Explorer.
  • Press on Tools > Internet Options, then click on Programs tab.
  • Next, In the Program tab Set correct email as the default email program and then click on Apply and Press OK.
  • Close Internet Explorer.
  • Again Open QuickBooks.
  • Attempt to email report or transaction.

Test MAPI32.dll file by emailing an attachment document from MS Word

  • Reboot your computer to close and reopen Windows.
  • Open a blank doc in MS Word.
  • Select File > Send > Email > as Pdf attachment.
  • If the Email shows the error when attaching the document, Contact QuickBooks Technical Support to resolve this issues.

Repair MAPI32.dll file

  • Close all running programs.
  • Press the Windows Start button and select Computer.
  • Go to C drive > Windows > System32.
  • Double click on Fixmapi.exe and follow any of the given onscreen instructions.
  • Now, Reboot your computer.
  • If the Error persists do a clean install of QuickBooks.
Answered on May 30, 2017.
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