How to Resolve Error 3371, status code 11118?

QuickBooks unable to load my license data

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Error 3371 Status code 11118: QuickBooks Pro has encountered a problem and needs to close. We are sorry for the inconvenience So here’s where it gets fun.  I ended up completely rebuilding the user’s computer.  It worked at my desk. I put the machine back in place and she couldn’t log in. I uninstalled/reinstalled and it worked.  For about a week. Last week it happened to her again and uninstalling/reinstalling worked.  But now I have a second user who is having the same issue.  I’ve gone through all the previous steps with her except the full rebuild.

Answered on June 14, 2017.
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Hi Rafael,

follow this solution to resolve QuickBooks Error 3371,

Rename the Intuit entitlement file (QB 2013)

  • Firstly close the QuickBooks.
  • Open the entitlement data folder.
  • Enter the information: C:\ProgramData\Intuit\Entitlement Client\v8 and press Enter.
  • Now, Right click the EntitlementDataStore.ecml file and Delete it.
  • Open Quickbooks and your company file and do the registration.
Answered on June 14, 2017.
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First method:

 

  • Press window key + R on your keyboard.
  • After that, a window will open. Enter (or copy and paste) here C:\ProgramData\Intuit\Entitlement Client\v8
  • You will reach window explorer at following location
  • Just delete this ecml file. Do a right click and select Delete. Close the window now.
  • After performing this step, Run QuickBooks, Register the product again.

 

Second Method:

The problem can still occur. If your window is outdated, or updates are not installed. Follow the simple steps below.

For Additional information read the article: https://www.wizxpert.com/how-to-fix-quickbooks-error-3371/

Answered on March 30, 2018.
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